Business Process & Workflow Consulting
Business process drives everything our clients set out to do. By concentrating first on process and how people engage in the process, and later on technology to enable the process, Naviant Group focuses on designing the most efficient way to accomplish your goals while leveraging your existing investment in technology and infrastructure.
Naviant Group utilizes a consultative and diagnostic approach to review current organizational processes, technologies, and systems and make validations and recommendations.
Our approach follows an iterative methodology, which allows for improved and accurate requirements definition while adhering to project direction and deadlines through an open dialogue of communication between our clients and consultants. For an in-depth look at Our Methodology, please visit Naviant Group's Metholodology page.
We believe in implementing as quickly as our clients see value and helping our clients to inherit a discipline of Continuous Process Improvement to further optimize their processes.
Areas of Functional Expertise
The Naviant Group provides business process consulting focused on critical business process and document flow challenges within the following key areas:
- Accounts Payable / Receivable
- Claims
- Compliance
- Customer Service
- Human Resources
- New Business Processing
- Operations
- Underwriting
Areas of Industry Expertise
Naviant Group consultants have specialized expertise within the following industries:
- Healthcare
- Insurance
- Manufacturing
- Financial Services/Banking
- Distribution
