Document Management for Insurance New Business Underwriting Automation
Today's insurance industry is information-intensive, extremely competitive, and future success depends on controlling operating expenses, increasing efficiency and above all, retaining customers with a high level of service.
If your organization continues to work in a paper-based environment and is challenged by the many hours spent simply retrieving, routing, and re-filing endless documents throughout various departments, you are not alone — insurance professionals typically spend 50%-70% of their day on file related activities.
With the advent of Enterprise Content Management (ECM) solutions developed solely for insurance companies, organizations throughout the United States have streamlined their operations and are now able to securely share real-time underwriting, claims, and customer information among employees, customers, and partners.
Naviant specializes in providing the insurance industry with rapidly deployable, high ROI ECM solutions.
Key Document Management for Insurance Benefits
- Automation of the entire underwriting process
- Agency Portal providing immediate access to up-to-date information
- Real-time access to the most up-to-date customer information
- Streamlined information sharing across underwriting, claims, customer service, and finance
- Reduced costs through automated workflow improvements
- Improved customer service through rapid data processing and online archiving, resulting in handling 250% more calls with existing staff
By digitizing, standardizing and automating key processes, organizations can streamline processes in business units such as:
- Accounts Payable
- Agency Portal Market
- Claims Management
- Compliance & Risk Management
- Customer Service
- Human Resources
- Underwriting Administration
Hyland OnBase Insurance Solutions
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