Jump to Main Menu

Commercial Banks

Commercial banks face numerous challenges, including the need to improve service levels, increase productivity, lower unit costs and strengthen customer relationships.

Naviant's enterprise content management (ECM) solution, OnBase, provides commercial banks with the means to meet these challenges and compete in today's highly competitive Cash Management, Mortgage Lending and Investment & Trust Management environments by enhancing existing product offerings. OnBase helps commercial banks realize cost savings from automated and accelerated business processes, while promoting error avoidance. Additionally, commercial banks achieve increased efficiencies from reduced mailings, faxes and storage of paper documents.

With Naviant's OnBase solution, commercial banks have a single source of information from disparate systems, producing relevant, timely information to those needing it, when they need it most. This facilitation allows commercial banks to leverage existing IT investments and achieve a rapid ROI on new technology expenditures.

Cash Management

With OnBase, Commercial banks can realize increased productivity, significant improvement in service levels and reduced unit costs by combining imaging and workflow for both ARP and Positive Pay. Commercial banks using OnBase can provide their corporate customers with expedited decisioning capabilities to enable faster posting of receivables from the Lockbox.

OnBase provides commercial banks with the ability to manage Treasury Management Account Set Up & Maintenance more efficiently in order to strengthen customer relationships and realize time and cost savings from automated and accelerated processes.

Mortage Lending

Paper-driven processes, long loan file retention periods and vast regulatory requirements characterize the lending environment. By digitizing, standardizing and automating processes, OnBase enables institutions to run efficiently and cost effectively.

Key Mortgage Lending Benefits

  • Streamline review and routing of loan documents
  • Provide instant, secure access to all loan documents and data
  • Reduce administrative operating expenses
  • Ensure loan processes are manageable and measurable
  • Expedite loan closing and funding
  • Improve customer service
  • Leverage loan origination software with seamless integration and data exchange

Investment & Trust Management

Participants in the investment and trust management sectors face many challenges today, including increased competition from new players in the market, the downward pressure on margins and a broader, more complex regulatory framework requiring compliance. A leading industry concern is the potential limit on the scalability of existing systems due to a lack of standardized information flows and work processes.

For investment and trust management operations, the OnBase enterprise content management (ECM) solution, including workflow, provides the operational efficiencies essential to achieve their desired growth and profitability within new account processing and maintenance, disbursements, compliance, trading, reconciliation and marketing.

New account set-up, reconciliations, disbursements, portfolio accounting, maintaining and providing performance information, new account funding, additional contributions, withdrawals, terminations, regulatory compliance and other services are all document intensive processes that require significant manual intervention today.

Key Investment Management Benefits

  • Streamline operations management
  • Integrate with portfolio management, CRM and other line-of-business applications
  • Facilitate collaboration from remote sites
  • Provide complete document security and disaster recovery
  • Reduce costs associated with paper documentation and processing
  • Promote error avoidance and expedite compliance by codifying workflow

With OnBase, participants in the investment and trust management sectors have an ECM solution that is tailored to their needs and produces a rapid ROI by dynamically organizing and controlling the delivery of documents and interactively managing business processes.

Commercial Banking Solutions


Arrows